Where smart people go to grow

Home Careers Deputy Commissioner, Tax Dispute Resolution

Deputy Commissioner, Tax Dispute Resolution

Department

Legal and Board Services

Location

Nairobi, Kenya

About the position

Our client, the Kenya Revenue Authority (KRA), is a state agency of the Government of Kenya established under the Kenya Revenue Authority Act of 1995, CAP 469. KRA is seeking to recruit a results-oriented, self-driven, dynamic, and experienced individual with high integrity to fill the below positions. The successful candidate will play a crucial role in enabling the Authority to deliver its mandate.

Terms of Service: Five (5) years contract renewable up to attainment of mandatory retirement age.

Remuneration: As per KRA salary structure

Job Summary
jobholder shall be responsible for overseeing the Tax Dispute Resolution function through independent review of tax assessment and issuance of objection decisions. Providing guidance and oversight on the resolution of tax disputes without recourse to judicial or quasi-judicial options as provided by law.

Duties and Responsibilities

  • Oversee the independent review of objections and alternative dispute resolution function.
  • Development of policies, strategies, budgets and work plans for dispute management, preparation of management reports, allocating work and evaluating the performance of subordinates or project teams.
  • Provide dynamic, open-minded leadership that promotes taxpayer uptake of Alternative Dispute Resolution (ADR).
  • Provide oversight and guidance of the Tax Dispute Resolution (TDR) process.
  • Serve as primary corporate expert and authority on ADR, Independent Review of Objections (IRO) and non- adversarial dispute resolution.
  • Spearhead formulation, implementation and review of the Divisional annual work plans.
  • Oversee compliance with systems and procedures to enhance efficient and effective prevention and execution of business risks.
  •  Administer and monitor legal and regulatory compliance.
  • Initiate and implement appropriate policy and procedural frameworks to ensure promotion of and proper governance over ADR and IRO processes.
  • Develop strategies for both internal and external stakeholder engagement.
  • Oversee robust performance management within the division through providing oversight of the delivery of the annual performance contract.
  • Provide leadership in the Division through supervision, coaching, mentoring, training and development of the divisional staff to ensure an effective and motivated team. 

Person specifications:

For appointment to this job, the candidate must have:

  • Bachelor’s degree in relevant social sciences, from an accredited and recognized Institution.
  • A Master’s degree in a relevant field will be an added advantage.
  • Minimum of ten (10) years relevant experience, at least five (5) of which should be in senior and/or middle management levels.
  • Professional qualification and membership to a professional body with a valid practicing certificate/license.
  • Meet the requirements of Chapter Six of the Constitution 2010.

 Key competencies:

  • Strategic leadership skills and negotiation skills.
  • Excellent communication and strong interpersonal skills.
  • Strong business acumen / business orientation.
  • Innovative thinking.
  • Organisational skills.
  • Resilience and adaptability.
  • Critical thinking and problem-solving.
  • Customer-centric approach.
  • Professionalism, ethical judgment and integrity.

The deadline for submission of application is Monday, 11 August 2025, 23:59pm EAT. Only shortlisted applicants will be contacted. 

No hard-copy applications are accepted. Our client is an Equal Opportunity Employer.
Successful candidates will be required to fulfil the provisions of Chapter Six of the Constitution of Kenya prior to appointment. They will require:

  • Valid certificate of good conduct from the Directorate of Criminal Investigations.
  • Valid clearance certificate from Higher Education Loans Board (HELB)
  • Valid tax compliance certificate from Kenya Revenue Authority (KRA)
  • Current clearance certificate from the Ethics and Anti-Corruption Commission (EACC)
  • Current Report from an approved Credit Reference Bureau (CRB)

 

If you feel you have the necessary qualifications and motivation to thrive in this crucial position, we encourage you to apply. please download the form provided below, fill it out in a Word document, and email to executiverecruitment@ke.pkfea.com

Click here to download the form.